Who pays? Who loses?
Patricia Isa, while updating SAMCL's maternity antenatal booklet, raised some questions about the provision of interpreting services for women who have insufficient English to enable them to make informed choices.
We understand from DHBs that an interpreting service is available at the hospitals, but at a cost to independent practitioners, since the Interpreting Service bills the users.
CMDHB , for example, pays for this service for its own clients out of its bulk funding. However, independent practitioners are paid on a service ‐ provided basis, and there is no provision for them to claim for interpreters.
Many of the women that SAMCL practitioners provide a service for fall into the lower socio ‐ economic bracket: the cost to them for such a service is often prohibitive.
The Ministry of Health was asked for clarification on the following points:
(1) Since the interpreting service is beyond the reach of women who have an independent midwife, how can LMC’s provide the information required to enable women to make informed choices about their care, as set out in the Patient’s Code of Rights ?
(2) What are our Treaty obligations when providing midwifery services to Maori women who request an interpreter?
(3) Is it a requirement that for Maori clients all the information regarding their maternity experience is provided in written form in the Maori language?
Some of these questions have arisen out of feedback received from the HDC office following an investigation, so it is important that these issues are clarified.
We are awaiting a response to questions 2 and 3 from the Ministry’s Maori Health Directorate
Re question 1: The MOH advises that “ Providers who claim under the Section 88 Notice are paid a fee which includes overheads for their services.”
We have a concern about this.
In South Auckland, interpreters charge a minimum of 3 hours, at $90.00 hour. So if, say, the labour and delivery takes ten hours, it will cost $900.00 for the interpreter.
That’s a lot of money for anyone to find. We know that most of the families we look after just cannot afford that.
So, should the LMC pay?
For ten hours work, then, the LMC can look to receiving between $61.00 and $326.00 depending on the parity of the woman concerned, which by our reckoning is between 0.6c and 0.33c per hour. (We suspect not many LMC’s will not think it worthwhile working for that.
And before anyone says you won’t need an interpreter for that length of time, we say: you either need an interpreter or you don’t. And if you need one you need one for the whole time.
We see this as a real anomaly, which results in fewer choices to women.
The Editors